pain: Payments Initiation
pain.007 Customer Payment Reversal
Written and maintained by ZagTrader. Last reviewed . How this page is sourced and checked
pain.007 is the ISO 20022 CustomerPaymentReversal message in the Payments Initiation business area (pain). The latest version is pain.007.001.12, and 12 versions are in the repository.
- Message
- CustomerPaymentReversal
- Latest version
- pain.007.001.12
- Submitting organisation
- ISTH/Swift
- MT equivalent
- None listed
In use: published in the current ISO 20022 catalogue.
What pain.007 is for
The CustomerPaymentReversal message is sent by the initiating party to the next party in the payment chain. It is used to reverse a payment previously executed.
The CustomerPaymentReversal message is exchanged between a non-financial institution customer and an agent to reverse a CustomerDirectDebitInitiation message that has been settled. The result will be a credit on the debtor account.
The CustomerPaymentReversal message refers to the original CustomerDirectDebitInitiation message by means of references only or by means of references and a set of elements from the original instruction.
The CustomerPaymentReversal message can be used in domestic and cross-border scenarios.
pain.007 versions
Every version published in the e-Repository, newest first. A message keeps its business purpose across versions; each new version is a separate schema with its own namespace.
| Version | Registration status | Published in |
|---|---|---|
| pain.007.001.12latest | Registered | Latest version set |
| pain.007.001.11 | Registered | Previous version set |
| pain.007.001.10 | Registered | Archive |
| pain.007.001.09 | Registered | Archive |
| pain.007.001.08 | Registered | Archive |
| pain.007.001.07 | Registered | Archive |
| pain.007.001.06 | Registered | Archive |
| pain.007.001.05 | Registered | Archive |
| pain.007.001.04 | Registered | Archive |
| pain.007.001.03 | Registered | Archive |
| pain.007.001.02 | Registered | Archive |
| pain.007.001.01 | Registered | Archive |
pain.007 message structure
The building blocks of pain.007.001.12 to three levels, with multiplicity ([0..1] optional, [1..1] mandatory, * any number) and the data type or component. Element names and definitions are from the ISO 20022 repository; usage guidelines such as CBPR+ or a market infrastructure's rules can restrict them further.
Document[1..1]CstmrPmtRvslCustomerPaymentReversal [1..1]GrpHdrGroup Header [1..1]GroupHeader124Set of characteristics shared by all individual transactions included in the message.
MsgIdMessage Identification [1..1]Max35TextPoint to point reference, as assigned by the instructing party, and sent to the next party in the chain to unambiguously identify the message.
CreDtTmCreation Date Time [1..1]ISODateTimeDate and time at which the message was created.
AuthstnAuthorisation [0..2]Authorisation1Choice (choice)User identification or any user key to be used to check whether the initiating party is allowed to initiate transactions from the account specified...
CdCode [1..1]Authorisation1CodePrtryProprietary [1..1]Max128Text
NbOfTxsNumber Of Transactions [1..1]Max15NumericTextNumber of individual transactions contained in the message.
CtrlSumControl Sum [0..1]DecimalNumberTotal of all individual amounts included in the message, irrespective of currencies.
GrpRvslGroup Reversal [0..1]TrueFalseIndicatorIndicates whether the reversal applies to the whole group of transactions or to individual transactions within the original group.
InitgPtyInitiating Party [0..1]PartyIdentification272Party that initiates the reversal message.
NmName [0..1]Max140TextPstlAdrPostal Address [0..1]PostalAddress27IdIdentification [0..1]Party52Choice (choice)CtryOfResCountry Of Residence [0..1]CountryCodeCtctDtlsContact Details [0..1]Contact13
FwdgAgtForwarding Agent [0..1]BranchAndFinancialInstitutionIdentification8Financial institution that receives the instruction from the initiating party and forwards it to the next agent in the payment chain.
FinInstnIdFinancial Institution Identification [1..1]FinancialInstitutionIdentification23BrnchIdBranch Identification [0..1]BranchData5
DbtrAgtDebtor Agent [0..1]BranchAndFinancialInstitutionIdentification8Financial institution servicing an account for the debtor.
FinInstnIdFinancial Institution Identification [1..1]FinancialInstitutionIdentification23BrnchIdBranch Identification [0..1]BranchData5
CdtrAgtCreditor Agent [0..1]BranchAndFinancialInstitutionIdentification8Financial institution servicing an account for the creditor.
FinInstnIdFinancial Institution Identification [1..1]FinancialInstitutionIdentification23BrnchIdBranch Identification [0..1]BranchData5
OrgnlGrpInfOriginal Group Information [1..1]OriginalGroupHeader20Information concerning the original group of transactions, to which the message refers.
OrgnlMsgIdOriginal Message Identification [1..1]Max35TextPoint to point reference, as assigned by the original instructing party, to unambiguously identify the original message.
OrgnlMsgNmIdOriginal Message Name Identification [1..1]Max35TextSpecifies the original message name identifier to which the message refers.
OrgnlCreDtTmOriginal Creation Date Time [0..1]ISODateTimeDate and time at which the original message was created.
RvslRsnInfReversal Reason Information [0..*]PaymentReversalReason10Provides detailed information on the reversal reason.
OrgtrOriginator [0..1]PartyIdentification272RsnReason [0..1]ReversalReason4Choice (choice)AddtlInfAdditional Information [0..*]Max105Text
OrgnlPmtInfAndRvslOriginal Payment Information And Reversal [0..*]OriginalPaymentInstruction50Information concerning the original payment information, to which the reversal message refers.
RvslPmtInfIdReversal Payment Information Identification [0..1]Max35TextUnique identification, as assigned by an instructing party for an instructed party, to unambiguously identify the reversed payment information group.
OrgnlPmtInfIdOriginal Payment Information Identification [1..1]Max35TextUnique identification, as assigned by the original sending party, to unambiguously identify the original payment information group.
OrgnlNbOfTxsOriginal Number Of Transactions [0..1]Max15NumericTextNumber of individual transactions contained in the original payment information group.
OrgnlCtrlSumOriginal Control Sum [0..1]DecimalNumberTotal of all individual amounts included in the original payment information group, irrespective of currencies.
BtchBookgBatch Booking [0..1]BatchBookingIndicatorIdentifies whether a single entry per individual transaction or a batch entry for the sum of the amounts of all transactions within the group of a...
PmtInfRvslPayment Information Reversal [0..1]TrueFalseIndicatorIndicates whether or not the reversal applies to the complete original payment information group or to individual transactions within that group.
RvslRsnInfReversal Reason Information [0..*]PaymentReversalReason10Provides detailed information on the reversal reason.
OrgtrOriginator [0..1]PartyIdentification272RsnReason [0..1]ReversalReason4Choice (choice)AddtlInfAdditional Information [0..*]Max105Text
TxInfTransaction Information [0..*]PaymentTransaction156Provides information on the original transactions to which the reversal message refers.
RvslIdReversal Identification [0..1]Max35TextOrgnlInstrIdOriginal Instruction Identification [0..1]Max35TextOrgnlEndToEndIdOriginal End To End Identification [0..1]Max35TextOrgnlUETROriginal UETR [0..1]UUIDv4IdentifierOrgnlInstdAmtOriginal Instructed Amount [0..1]ActiveOrHistoricCurrencyAndAmountRvsdInstdAmtReversed Instructed Amount [0..1]ActiveOrHistoricCurrencyAndAmountChrgBrCharge Bearer [0..1]ChargeBearerType1CodeRvslRsnInfReversal Reason Information [0..*]PaymentReversalReason10OrgnlTxRefOriginal Transaction Reference [0..1]OriginalTransactionReference42SplmtryDataSupplementary Data [0..*]SupplementaryData1
SplmtryDataSupplementary Data [0..*]SupplementaryData1Additional information that cannot be captured in the structured elements and/or any other specific block.
PlcAndNmPlace And Name [0..1]Max350TextUnambiguous reference to the location where the supplementary data must be inserted in the message instance.
EnvlpEnvelope [1..1]SupplementaryDataEnvelope1Technical element wrapping the supplementary data.
Have a pain.007 message? Paste it into the parser to see every element with its name and definition, and format checks on BICs, IBANs, dates and amounts.
External code sets used in pain.007
These elements take their values from ISO 20022 external code sets, which are published separately and updated every quarter without a new message version.
- ExternalAccountIdentification1Code4 codes
- ExternalCashAccountType1Code28 codes
- ExternalCashClearingSystem1Code145 codes
- ExternalCategoryPurpose1Code49 codes
- ExternalClearingSystemIdentification1Code172 codes
- ExternalCreditorReferenceType1Code7 codes
- ExternalDateType1Code5 codes
- ExternalDocumentAmountType1Code27 codes
- ExternalDocumentLineType1Code19 codes
- ExternalDocumentType1Code23 codes
- ExternalFinancialInstitutionIdentification1Code0 codes
- ExternalGarnishmentType1Code3 codes
- ExternalLocalInstrument1Code114 codes
- ExternalMandateSetupReason1Code0 codes
- ExternalOrganisationIdentification1Code15 codes
- ExternalPersonIdentification1Code11 codes
- ExternalProxyAccountType1Code22 codes
- ExternalPurpose1Code366 codes
- ExternalReversalReason1Code11 codes
- ExternalServiceLevel1Code29 codes
pain.007 questions
- What is the latest version of pain.007?
- The latest version in the ISO 20022 e-Repository release of 24 April 2025 is pain.007.001.12.
- What is the root element of pain.007?
- The XML document is Document with the namespace urn:iso:std:iso:20022:tech:xsd:pain.007.001.12, and its message element is CstmrPmtRvsl (CustomerPaymentReversal).
- Is there an MT equivalent of pain.007?
- No Swift MT message is listed as its direct equivalent on this site. Many ISO 20022 messages have no MT counterpart.
All ISO 20022 messages · ISO 20022 code sets · MT messages
The ISO 20022 message definitions, element names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.