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ExternalReturnReason1Code

SVNR Reason Code: Service Not Rendered

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SVNR means service not rendered in the ISO 20022 return reason code set. The card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.g. in an e-commerce situation.

Code
SVNR
ISO name
ServiceNotRendered
Status
Registered
Last updated
2012-02-09

Official definition

The card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.g. in an e-commerce situation.

Definition from the ISO 20022 External Code Sets, 2Q2026 (published 28 Aug 2026).

Messages and fields that use ExternalReturnReason1Code

MessageElement path
pacs.004TxInf/RtrRsnInf/Rsn/Cd, OrgnlGrpInf/RtrRsnInf/Rsn/Cd
camt.053Stmt/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd
camt.054Ntfctn/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd
camt.052Rpt/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd
trck.001TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd
trck.002TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd
trck.004TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd

SVNR in other code sets

SVNR questions

What does SVNR mean in ISO 20022?
SVNR is Service Not Rendered in the ExternalReturnReason1Code code set: The card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.g. in an e-commerce situation.
Where does SVNR appear in a message?
For example in pacs.004, element TxInf/RtrRsnInf/Rsn/Cd.

All ExternalReturnReason1Code codes · ISO 20022 code sets

The ISO 20022 code names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.