AC04 Reason Code: Closed Account Number
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AC04 means closed account number in the ISO 20022 status reason code set. The account exists in the bank's records but has been closed.
- Code
- AC04
- ISO name
- ClosedAccountNumber
- Status
- Registered
- Last updated
- 2010-08-01
Official definition
Account number specified has been closed on the bank of account's books.
What it means in practice
In a pacs.002 or pain.002 status report, a status reason code explains why a payment instruction was rejected (RJCT) or why it has another status. It sits in TxInfAndSts/StsRsnInf/Rsn/Cd.
The account exists in the bank's records but has been closed. The number itself is correct, which is why format checks do not catch it.
Some banks cannot disclose that an account is closed for data protection reasons and send a more general code such as MS03 instead.
What to do
- Contact the beneficiary for new account details before you pay again.
- Update or block the stored beneficiary record so that standing orders and batch payments stop using the closed account.
- If the payment was returned with a pacs.004, reconcile the returned amount, which may be lower than the original if charges were deducted.
Messages and fields that use ExternalStatusReason1Code
| Message | Element path |
|---|---|
| pacs.002 | TxInfAndSts/StsRsnInf/Rsn/Cd, OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd |
| pain.002 | OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd |
| auth.027 | GrpSts/StsRsn/Rsn/Cd, PackgSts/StsRsn/Rsn/Cd, PackgSts/RcrdSts/StsRsn/Rsn/Cd |
| camt.025 | RctDtls/ReqHdlg/StsRsn/Rsn/Cd |
| camt.111 | InvstgtnRspn/InvstgtnData/RspnData/TxSts/StsRsnInf/Rsn/Cd |
| pain.014 | OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd |
| reda.016 | PtySts/StsRsn/Rsn/Cd |
| reda.020 | SctiesAcctSts/StsRsn/Rsn/Cd |
| reda.047 | SctyCSDLkSts/StsRsn/Rsn/Cd |
| reda.051 | AcctLkSts/StsRsn/Rsn/Cd |
And 8 more messages: see the ExternalStatusReason1Code page.
AC04 in other code sets
AC04 questions
- What does AC04 mean in ISO 20022?
- AC04 is Closed Account Number in the ExternalStatusReason1Code code set: Account number specified has been closed on the bank of account's books.
- What should I do when I get AC04?
- Contact the beneficiary for new account details before you pay again. Update or block the stored beneficiary record so that standing orders and batch payments stop using the closed account. If the payment was returned with a pacs.004, reconcile the returned amount, which may be lower than the original if charges were deducted.
- Where does AC04 appear in a message?
- For example in pacs.002, element TxInfAndSts/StsRsnInf/Rsn/Cd.
All ExternalStatusReason1Code codes · ISO 20022 code sets · pacs.002 reject reasons explained
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