What does AGNT mean in ISO 20022?

AGNT is Incorrect Agent in the ExternalStatusReason1Code code set: Agent in the payment workflow is incorrect

What should I do when I get AGNT?

Check the routing: CdtrAgt, IntrmyAgt1 and the settlement agents, or fields 56a and 57a in MT. Use the beneficiary bank's published settlement instructions for the currency.

Where does AGNT appear in a message?

For example in pacs.002, element TxInfAndSts/StsRsnInf/Rsn/Cd.

ExternalStatusReason1Code

AGNT Reason Code: Incorrect Agent

Written and maintained by ZagTrader. Last reviewed 21 October 2026. How this page is sourced and checked

AGNT means incorrect agent in the ISO 20022 status reason code set. A bank in the payment chain is wrong: the payment was routed to an agent that is not the right one for the beneficiary or the currency.

Code: AGNT
ISO name: IncorrectAgent
Status: Registered
Last updated: 2009-04-01

Official definition

Agent in the payment workflow is incorrect

Definition from the ISO 20022 External Code Sets, 2Q2026 (published 28 Aug 2026).

What it means in practice

In a pacs.002 or pain.002 status report, a status reason code explains why a payment instruction was rejected (RJCT) or why it has another status. It sits in TxInfAndSts/StsRsnInf/Rsn/Cd.

A bank in the payment chain is wrong: the payment was routed to an agent that is not the right one for the beneficiary or the currency. In cancellation requests it asks to stop a payment sent through the wrong agent.

What to do

Check the routing: CdtrAgt, IntrmyAgt1 and the settlement agents, or fields 56a and 57a in MT. Use the beneficiary bank's published settlement instructions for the currency.

Messages and fields that use ExternalStatusReason1Code

Message	Element path
pacs.002	TxInfAndSts/StsRsnInf/Rsn/Cd, OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd
pain.002	OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd
auth.027	GrpSts/StsRsn/Rsn/Cd, PackgSts/StsRsn/Rsn/Cd, PackgSts/RcrdSts/StsRsn/Rsn/Cd
camt.025	RctDtls/ReqHdlg/StsRsn/Rsn/Cd
camt.111	InvstgtnRspn/InvstgtnData/RspnData/TxSts/StsRsnInf/Rsn/Cd
pain.014	OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd
reda.016	PtySts/StsRsn/Rsn/Cd
reda.020	SctiesAcctSts/StsRsn/Rsn/Cd
reda.047	SctyCSDLkSts/StsRsn/Rsn/Cd
reda.051	AcctLkSts/StsRsn/Rsn/Cd

And 8 more messages: see the ExternalStatusReason1Code page.

AGNT in other code sets

AGNT questions

What does AGNT mean in ISO 20022?: AGNT is Incorrect Agent in the ExternalStatusReason1Code code set: Agent in the payment workflow is incorrect
What should I do when I get AGNT?: Check the routing: CdtrAgt, IntrmyAgt1 and the settlement agents, or fields 56a and 57a in MT. Use the beneficiary bank's published settlement instructions for the currency.
Where does AGNT appear in a message?: For example in pacs.002, element TxInfAndSts/StsRsnInf/Rsn/Cd.

All ExternalStatusReason1Code codes · ISO 20022 code sets · pacs.002 reject reasons explained

The ISO 20022 code names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.