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ExternalStatusReason1Code

MD06 Reason Code: Refund Request By End Customer

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MD06 means refund request by end customer in the ISO 20022 status reason code set. The end customer asked for the money back, for example a debtor claiming a refund of a direct debit within the period the scheme allows.

Code
MD06
ISO name
RefundRequestByEndCustomer
Status
Registered
Last updated
2009-04-01

Official definition

Return of funds requested by end customer

Definition from the ISO 20022 External Code Sets, 2Q2026 (published 28 Aug 2026).

What it means in practice

In a pacs.002 or pain.002 status report, a status reason code explains why a payment instruction was rejected (RJCT) or why it has another status. It sits in TxInfAndSts/StsRsnInf/Rsn/Cd.

The end customer asked for the money back, for example a debtor claiming a refund of a direct debit within the period the scheme allows.

What to do

  • Contact the debtor about the claim; if the debt is owed, agree another way of payment.

Messages and fields that use ExternalStatusReason1Code

MessageElement path
pacs.002TxInfAndSts/StsRsnInf/Rsn/Cd, OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd
pain.002OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd
auth.027GrpSts/StsRsn/Rsn/Cd, PackgSts/StsRsn/Rsn/Cd, PackgSts/RcrdSts/StsRsn/Rsn/Cd
camt.025RctDtls/ReqHdlg/StsRsn/Rsn/Cd
camt.111InvstgtnRspn/InvstgtnData/RspnData/TxSts/StsRsnInf/Rsn/Cd
pain.014OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd
reda.016PtySts/StsRsn/Rsn/Cd
reda.020SctiesAcctSts/StsRsn/Rsn/Cd
reda.047SctyCSDLkSts/StsRsn/Rsn/Cd
reda.051AcctLkSts/StsRsn/Rsn/Cd

And 8 more messages: see the ExternalStatusReason1Code page.

MD06 in other code sets

MD06 questions

What does MD06 mean in ISO 20022?
MD06 is Refund Request By End Customer in the ExternalStatusReason1Code code set: Return of funds requested by end customer
What should I do when I get MD06?
Contact the debtor about the claim; if the debt is owed, agree another way of payment.
Where does MD06 appear in a message?
For example in pacs.002, element TxInfAndSts/StsRsnInf/Rsn/Cd.

All ExternalStatusReason1Code codes · ISO 20022 code sets · pacs.002 reject reasons explained

The ISO 20022 code names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.