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ExternalPaymentCancellationRejection1Code

CUST Code: Customer Decision

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CUST means customer decision in the ISO 20022 payment cancellation rejection code set. Reported when the cancellation cannot be accepted because of a customer decision (Creditor).

Code
CUST
ISO name
CustomerDecision
Status
Registered
Last updated
2018-05-01

Official definition

Reported when the cancellation cannot be accepted because of a customer decision (Creditor).

Definition from the ISO 20022 External Code Sets, 2Q2026 (published 28 Aug 2026).

Messages and fields that use ExternalPaymentCancellationRejection1Code

MessageElement path
camt.029CxlDtls/TxInfAndSts/CxlStsRsnInf/Rsn/Cd, CxlDtls/OrgnlGrpInfAndSts/CxlStsRsnInf/Rsn/Cd, CxlDtls/OrgnlPmtInfAndSts/CxlStsRsnInf/Rsn/Cd, CxlDtls/OrgnlPmtInfAndSts/TxInfAndSts/CxlStsRsnInf/Rsn/Cd

CUST in other code sets

CUST questions

What does CUST mean in ISO 20022?
CUST is Customer Decision in the ExternalPaymentCancellationRejection1Code code set: Reported when the cancellation cannot be accepted because of a customer decision (Creditor).
Where does CUST appear in a message?
For example in camt.029, element CxlDtls/TxInfAndSts/CxlStsRsnInf/Rsn/Cd.

All ExternalPaymentCancellationRejection1Code codes · ISO 20022 code sets

The ISO 20022 code names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.