RR11 Reason Code: Invalid Debtor Agent Service Identification
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RR11 means invalid debtor agent service identification in the ISO 20022 return reason code set. The identification of a bank proprietary service is missing or invalid.
- Code
- RR11
- ISO name
- InvalidDebtorAgentServiceIdentification
- Status
- Registered
- Last updated
- 2021-08-31
Official definition
Invalid or missing identification of a bank proprietary service.
What it means in practice
In a pacs.004 payment return, a return reason code explains why funds that were already settled are being sent back. It sits in TxInf/RtrRsnInf/Rsn/Cd, and bank statements (camt.053, camt.054) repeat it in RtrInf/Rsn/Cd.
The identification of a bank proprietary service is missing or invalid.
What to do
- Check the service identifier your bank expects for this service.
Messages and fields that use ExternalReturnReason1Code
| Message | Element path |
|---|---|
| pacs.004 | TxInf/RtrRsnInf/Rsn/Cd, OrgnlGrpInf/RtrRsnInf/Rsn/Cd |
| camt.053 | Stmt/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd |
| camt.054 | Ntfctn/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd |
| camt.052 | Rpt/Ntry/NtryDtls/TxDtls/RtrInf/Rsn/Cd |
| trck.001 | TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd |
| trck.002 | TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd |
| trck.004 | TrckrStsAndTx/Tx/RjctRtrRsn/Rsn/Cd, TrckrStsAndTx/TxSts/RjctRtrRsn/Rsn/Cd |
RR11 in other code sets
RR11 questions
- What does RR11 mean in ISO 20022?
- RR11 is Invalid Debtor Agent Service Identification in the ExternalReturnReason1Code code set: Invalid or missing identification of a bank proprietary service.
- What should I do when I get RR11?
- Check the service identifier your bank expects for this service.
- Where does RR11 appear in a message?
- For example in pacs.004, element TxInf/RtrRsnInf/Rsn/Cd.
All ExternalReturnReason1Code codes · ISO 20022 code sets
The ISO 20022 code names and definitions on this page are reproduced from material published at iso20022.org under the ISO 20022 Intellectual Property Rights policy. This is not the official source: the up-to-date ISO 20022 standards and repository material are published only at iso20022.org. Explanations in our own words are by ZagTrader. ZagTrader is not affiliated with or endorsed by ISO or Swift.