MS02 Reason Code: Not Specified Reason Customer Generated
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MS02 means not specified reason customer generated in the ISO 20022 status reason code set. The end customer gave no reason.
- Code
- MS02
- ISO name
- NotSpecifiedReasonCustomerGenerated
- Status
- Registered
- Last updated
- 2009-04-01
Official definition
Reason has not been specified by end customer
What it means in practice
In a pacs.002 or pain.002 status report, a status reason code explains why a payment instruction was rejected (RJCT) or why it has another status. It sits in TxInfAndSts/StsRsnInf/Rsn/Cd.
The end customer gave no reason. In direct debits it often means the debtor refused the collection.
What to do
- Contact the customer directly to understand the refusal.
Messages and fields that use ExternalStatusReason1Code
| Message | Element path |
|---|---|
| pacs.002 | TxInfAndSts/StsRsnInf/Rsn/Cd, OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd |
| pain.002 | OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd |
| auth.027 | GrpSts/StsRsn/Rsn/Cd, PackgSts/StsRsn/Rsn/Cd, PackgSts/RcrdSts/StsRsn/Rsn/Cd |
| camt.025 | RctDtls/ReqHdlg/StsRsn/Rsn/Cd |
| camt.111 | InvstgtnRspn/InvstgtnData/RspnData/TxSts/StsRsnInf/Rsn/Cd |
| pain.014 | OrgnlGrpInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/StsRsnInf/Rsn/Cd, OrgnlPmtInfAndSts/TxInfAndSts/StsRsnInf/Rsn/Cd |
| reda.016 | PtySts/StsRsn/Rsn/Cd |
| reda.020 | SctiesAcctSts/StsRsn/Rsn/Cd |
| reda.047 | SctyCSDLkSts/StsRsn/Rsn/Cd |
| reda.051 | AcctLkSts/StsRsn/Rsn/Cd |
And 8 more messages: see the ExternalStatusReason1Code page.
MS02 in other code sets
MS02 questions
- What does MS02 mean in ISO 20022?
- MS02 is Not Specified Reason Customer Generated in the ExternalStatusReason1Code code set: Reason has not been specified by end customer
- What should I do when I get MS02?
- Contact the customer directly to understand the refusal.
- Where does MS02 appear in a message?
- For example in pacs.002, element TxInfAndSts/StsRsnInf/Rsn/Cd.
All ExternalStatusReason1Code codes · ISO 20022 code sets · pacs.002 reject reasons explained
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